Privacy Policy

Order data: name, email, phone (optional), shipping address and the items you buy.

Account and enquiry data: anything you send through our contact or wholesale forms.

Technical data: IP address, device and browser type, and cookie identifiers (see our Cookie Policy).

We do not store your full payment-card number. Card details are handled directly by our payment processors, Stripe and PayPal.

To process, ship and support your order, and to handle returns and refunds.

To respond to enquiries and, where you have consented, to send you updates.

To prevent fraud, secure the site, and meet our legal and tax obligations.

We rely on the legal bases of contract performance, legitimate interests, consent and legal obligation as applicable.

We share data with processors who help us run the shop: payment (Stripe, PayPal), email (Resend), hosting and analytics, and shipping carriers.

Some processors are outside your country; where data leaves the EEA/UK we rely on appropriate safeguards such as Standard Contractual Clauses.

We never sell your personal data.

Under GDPR you may access, correct, delete, port, restrict or object to processing, and withdraw consent at any time.

Under CCPA/CPRA (California) you may know, delete, correct and opt out of any 'sale' or 'sharing' of personal information — we do not sell or share in that sense.

To exercise any right, email us and we will respond within the timeframes the law requires.

We keep order records as long as needed for the order, support and our legal/tax duties, and marketing leads for no more than 24 months unless you re-engage.

Our products and site are intended for adults. We do not knowingly collect data from anyone under 13, and 13–17s should only use the site with a parent or guardian's consent.

Contact: support@nexaxis.shop · +86 19714298593 · Nexai LLC, 21609 E Tallkid Ave, Parker, CO 80138, USA